Traci Ayris

Experience includes;

• Facilitator at national and state conferences and summits
• Tourism industry consultant
• Workshop presentations for Wine Tourism Australia
• 30 years in Broadcast TV (seven network) including  20 years tourism TV (National Tourism Award-winning TV Producer)
• Event and stage management

Topics include;

• Impulsive adventurism – it doesn’t always have to go to plan
• Creating a great customer experience
• The importance of an online review strategy and review management protocols
• Wine Tourism- the good, the bad and the ugly
• Your online presence health check
• Wayfinding in the digital wilderness
• Best practice training for cellar door staff
• Profiling your customer
• Ignore data at your peril
• Regional events – when collaboration is king
• Media and tourism – get your story told
• Crisis management and how to speak to the media